A. Why we collect Personal information?
We collect personal information from you to identify you, to provide you with information required to service you, and to help us deliver a greater career improvement experience. The information we gather allows us to provide you with easy access to our service and product offerings and may allow us to customise your professional experience.
B. What information do we collect and how do we use it?
Information you provide:
To deliver services that are more useful, we gather data. When you register to use specific features of our website, we ask for information such as your name, email address, and other personal details. We could also ask you for this information at other times, as when you participate in competitions or other promotions that we or our partners are sponsoring. We get your credit card data or payment account details if you utilise a function that has a cost associated with it.
When you use one of our premium products, we keep track of the websites you’ve visited and the data you’ve access and store it on our servers. We can keep track of the tasks you have accomplished and the ones you still need to see because of this.
Cookies:
We transmit cookies, which are little files with a string of characters inside them, to your computer in order to identify your browser specifically. Cookies are used to store information about your preferences, speed up login times, and analyse usage patterns. This information is used to enhance our services, such as by adding more content in topics that are more popular with users.
The default setting for most browsers is to allow cookies, but you can change this setting to make your browser reject all cookies or warn you when one is being sent. If you disable cookies, some of our features and services might not work properly.
Log Information:
Our servers automatically log information that your browser transmits whenever you visit a website when you view our website. Your online request, your IP address, the type of browser you are using, the language of that browser, the time and date of your request, and one or more cookies that may uniquely identify your browser may all be included in these server logs.
User Communications:
We may keep a copy of any email or other correspondence you provide us so we can process your questions, fulfil your requests, and otherwise administer and enhance our services.
Links:
Links may be presented in a way that allows us to monitor if they have been followed. We make use of this data to enhance our personalised content. Links may direct you to websites outside of our domain. The privacy policies of other websites are not our responsibility. We advise our visitors to read the privacy policies of every website that collects personally identifiable information after they leave our site. This Privacy Policy only applies to data gathered by our website.
Alerts:
To let you know about new service offerings or other information we think you would find valuable, we may send you an email or call you (through sms/call/whatsapp) to alert you.
Public Forums:
Your personal information, such as comments, messages, files, and images, that you post or share when using specific features on our website, such as the discussion forums, will be made publicly available to all users. You do it at your own risk when providing any information like this. Please be aware that any personal information you include in your profile or when posting on one of our forums may be seen by the public.
Data Security:
When you use a function that costs money, we send your credit card information to our bank so it can be processed. We may verify the order details with you and our bank to address any payment issues if they arise. We don’t share your credit card information in any other way. Your email address and other personal details are not disclosed to outside marketers by us.
On our order form, we provide safe pages for the collection of sensitive data like credit card numbers. Despite the fact that no computer system is 100% secure, we think the security precautions taken by our site/payment partners have decreased the possibility of security issues to a level adequate for the sort of data at stake.
We take reasonable administrative, physical, and technical security precautions to protect the information you submit with us. For the purpose of preventing unauthorised access to your data, we also have extensive internal policies in place. We take the necessary measures to guarantee the privacy and security of your information by requiring that third parties with whom we exchange data adhere to an acceptable degree of security policies and processes.
However, unless it is a direct and foreseeable result of carelessness and/or noncompliance on our side exclusively, we are not liable for any loss, unauthorised access, safety concern, or injury caused to you by any misuse of your personal information.
You agree that we are not liable for any actions taken by third parties or on your part that result in loss, harm, or damage to you or another person.
The Company is not responsible for any losses you may sustain as a result of third parties gaining access to your electronic devices without your permission.
C. Information Sharing
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.’
Except in the restricted instances described below, we only divulge personal information to organisations or people outside of ISDC Learning with the following goals in mind:
- Satisfy any applicable law, regulation, legal process or enforceable governmental request/li>
- Enforce applicable Terms of Use, including investigation of potential violations thereof
- Detect, prevent, or otherwise address fraud, security or technical issues, or
- Protect against imminent harm to the rights, property or safety ofISDC Learning, its users or the public as required or permitted by law. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users subscribed to a particular product, or the number of users registered on our website. Such information does not identify you individually.
- By using the website and/or registering yourself with us you authorise us to contact you via email or phone call or sms and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by third parties, for which reasons, personally identifiable information may be collected. And irrespective of the fact if you have also registered yourself under DND or DNC or NCPR service, you still authorise us to give you a call from ISDC Learning for the above mentioned purposes till 365 days of your registration with us.
- To address customer goals, requirements, service/product offerings as and when opted by the customer.
D. How long do we retain user data?
To help us bring you the services we offer, we might divulge information to service providers. For example, we might host the service at a server co-location facility as a way of using third parties to facilitate our business. When we use third parties to process personal information, we put in place appropriate legal and technical safeguards that restrict how and why that information is used.
E. Grievances
If You have any grievances as to the usage of any of Your personal information or any other privacy concerns, You can contact the Grievance Officer whose details are provided below:
Contact us
If there are any questions regarding this privacy policy you may contact us by writing to us at: support@isdclearning.global
F. Disclaimer
Only broad informational purposes are served by the information on this website. ISDC Learning is the provider of this information; while we make every effort to keep the information up to date and accurate, we make no guarantees, promises, or assurances as to the accuracy, suitability, reliability, availability, or timeliness of the information, products, services, or related graphics contained on the website for any purpose. You solely assume all risk if you rely on this material in any way.
We will never be held responsible for any loss or harm, including without limitation, indirect or consequential loss or damage or any loss or damage at all resulting from lost data or profits that result from using our website.
You can access websites not controlled by ISDC Learning by using this website to link to them. The nature, content, and accessibility of those sites are all outside of our control. Any links provided are for convenience only and are not intended to be recommendations or endorsements of the content found there.
Every effort is taken to maintain the website’s availability and functionality. However, due to technical problems outside of our control, ISDC Learning disclaims all liability and accepts no responsibility for any downtime that the website may experience.
G. Grievance Redressal
In compliance with the provisions of the Information and Technology Act, 2005 (“IT Act”), we have appointed a Grievance Officer, to address your concerns pertaining to the usage of your user data, you can contact the officer at grievance@isdclearning.global
In the event, you have any complaints or concerns regarding the usage of your user data, you may write to us electronically at grievance@isdclearning.global
- or send a letter to us at:
Lakshmi Narayan Complex (Opposite Shangri La, Bengaluru)
Palace Road, Vasanth Nagar,
Bengaluru – 560052,
Karnataka, India - Within 24 (twenty-four) hours of the receipt of your email, the Grievance Officer will acknowledge your email, and shall dispose the same within 15 (fifteen) days of the receipt of your email, upon conduct hearings and discussions.